Account & Notifications

Not receiving emails?

Troubleshoot missing confirmation, reminder, or verification emails.

If you or your clients aren't getting emails (confirmations, reminders, or verification links):

Check these first

  1. Spam / Promotions folder — move Calvy to your primary inbox and mark "Not spam".
  2. Correct address — confirm the email was typed correctly.
  3. Verification link — new accounts must click the verification email before logging in. Don't see it? Try signing up again or Continue with Google (auto-verified).

Still nothing?

Email delivery can occasionally be delayed. If it persists across multiple recipients, contact support@calvy.io and we'll investigate.

Didn't find your answer?

We usually reply within a few hours.

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