Billing & Plans

Fixing a failed subscription payment

What to do if your plan shows past due or a payment didn't go through.

If a subscription charge fails, your plan status may show past due.

How to fix it

  1. Open Dashboard → Billing.
  2. Click Sync to refresh the latest status from Razorpay.
  3. If it's still past due, re-subscribe to the plan — you'll be taken to a fresh Razorpay checkout to update payment.

Common causes are an expired card, insufficient funds, or a bank decline. Using a different card usually resolves it. Your data is safe during this time.

Related articles

Calvy plans explainedHow to upgrade your planChanging or cancelling your subscriptionWhy is my subscription billed in USD?

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